Payment Orchestration Market

14 Mar, 2024 . 4 minutes

Payment orchestration is an emerging and crucial element in the e-commerce and digital payment landscape. This technology unifies, manages, and optimises multiple payment service providers and gateways under one platform, which is incredibly beneficial for online businesses.

Why Do We Need Payment Orchestration?

  1. Multi-Acquirer Approach: Payment orchestration platforms integrate various banks and payment providers, allowing merchants easy and quick access to necessary integrations via an open API. This eliminates the need for individual integrations with each provider.

  2. Reliability and High Acceptance Rates: Payment orchestration enhances the reliability of payment systems by using various banks and providers. This ensures resilience in case of issues with one acquirer. Additionally, intelligent routing and cascading technologies increase transaction approval rates by efficiently directing transactions to providers most likely to approve them.

  3. Optimised Processing Costs: By strategically routing transactions, payment orchestration platforms minimise processing costs, directing transactions to providers with competitive fees, thereby saving money in the long run. Enhanced Payment Security: These platforms are designed to comply with the latest security standards and incorporate features like anti-fraud filters, tokenisation, and encryption.

  4. Improved Customer Satisfaction: Payment orchestration allows for a more diverse range of payment methods, enhancing the checkout experience for customers, fostering loyalty, and encouraging repeat purchases.

Market Size and Adoption

The payment orchestration platform market was valued at $1.45 billion in 2023. The adoption of payment orchestration is increasingly prevalent, with over 50% of organisations managing five or more payment integrations. This trend is highlighted in the Payments Landscape 2023 Survey by The Paypers in partnership with Spreedly. 

Key findings include recognising benefits from multiple integrations, focusing on optimising payments, embracing Open Banking, and pursuing payment orchestration strategies. Additionally, the integration of these platforms with other payment technologies like blockchain and cryptocurrency is creating new opportunities in the market. The survey also identifies priorities such as regional expansion, addressing fraud, and adapting to changing consumer needs. 

Market Segmentation in Payment Orchestration

Market segmentation in payment orchestration is a strategic approach to categorise various market aspects based on specific criteria. In this context, the market is segmented based on types of transactions, functionalities, and end-use industries.

Types of Transactions

  1. Business-to-Business (B2B): This segment involves transactions between businesses. Payment orchestration can involve complex payment processing requirements, including large transaction volumes, invoicing, and various payment methods.

  2. Business-to-Consumer (B2C): Here, the focus is on transactions between businesses and individual consumers. This segment often requires a seamless, user-friendly payment experience involving digital wallets, credit cards, and mobile payments.

  3. Consumer-to-Consumer (C2C): These transactions occur between individual consumers. Payment orchestration in this segment may involve peer-to-peer payment platforms and requires easy-to-use, secure, and fast payment methods.

Functionalities

  1. Cross-Border Transactions: Payment orchestration platforms catering to this need enable transactions across countries and regions. This involves handling multiple currencies, complying with local regulations, and ensuring efficient, secure transactions.

  2. Risk Management: This functionality includes identifying, assessing, and mitigating risks in payment processing. It involves fraud detection, security measures, compliance with regulations, and maintaining the integrity of the transaction process.

  3. Advanced Analytics & Reporting: Payment orchestration solutions offering this functionality provide insightful data analysis and detailed reports. This helps businesses understand their transaction patterns and make informed decisions based on comprehensive analytics.

End-Use Industries

  1. BFSI (Banking, Financial Services, and Insurance): In this sector, payment orchestration is crucial in managing complex, high-volume transactions securely and efficiently.

  2. E-commerce: This sector relies heavily on payment orchestration to handle diverse payment methods, ensure smooth checkouts, and manage high-traffic volumes, especially during peak shopping seasons.

  3. Healthcare: Payment solutions in healthcare need to securely handle sensitive payment and personal data, deal with various billing arrangements, and often integrate with other healthcare systems.

  4. Travel & Hospitality: This industry requires payment orchestration solutions to handle dynamic pricing, and cross-border payments, and provide a seamless booking experience.

  5. Others: This could include a range of other industries like education, retail, entertainment, etc., each with its unique payment processing requirements.

Global Payment Orchestration

Several key trends and developments are currently reshaping the global payment orchestration landscape. Consumers demand convenience, efficiency, diverse payment options, and secure transactions, leading to a significant shift in e-commerce payment dynamics. Now, consumers are increasingly seeking a seamless shopping experience that includes a variety of payment methods, smoother international payment processes, and a unified approach across different shopping channels.

Global Payment Orchestration Trends

The landscape of global payment orchestration in 2024 is characterised by several significant trends:

Increasing Momentum of A2A Payments

Account-to-account (A2A) payments in e-commerce are forecasted to grow by 13% by 2026, reaching a global value of $850 billion. This growth is particularly notable in countries like the Netherlands, Poland, India, Brazil, Malaysia, and Thailand, where A2A transfers are the leading online payment method. In the US, the introduction of systems like the FedNow instant transfer system and potential regulatory developments are expected to accelerate the adoption of A2A payments in 2024. 

The trend is further fuelled by the rise of Open Banking and an increase in real-time payment connectivity. Integrating real-time A2A payment options can offer benefits such as enhanced cash flow management and reduced payment acceptance costs. Additionally, A2A payments facilitated by Open Banking tend to convert up to 40% better than traditional card payments, offering a compelling advantage for businesses looking to enhance their payment processes.

Hyper-Localisation for Global E-commerce Growth

In the evolving e-commerce sector, cross-border sales are expected to make up 33% of total e-commerce spending by 2028. To tap into this opportunity, e-commerce businesses must understand and adapt to local payment preferences in their target markets. With 57% of online shoppers making international purchases, offering localised payment methods becomes critical. 

Businesses should partner with payment experts who have knowledge of local payment landscapes, enabling them to offer popular local methods such as iDEAL in the Netherlands, Pix in Brazil, or POLi in New Zealand and Australia. Tailoring payment methods to specific markets, such as instant bank transfers and digital wallets, improves the user experience and can increase transaction success rates.

The Shift to Mobile-First Commerce

The focus on mobile payment methods is intensifying, with global mobile shopping sales reaching $2.2 trillion in 2023. This shift transforms retail into a cross-channel experience, evidenced by 67% of shoppers opting to buy online and pick up in-store. This trend underscores the importance of an advanced omnichannel payment solution that ensures consistency across all channels. 

By integrating such solutions, which align with their specific business models, brands could see up to a 9.5% increase in revenue. This strategy involves synchronising data and payment preferences across mobile, desktop, and in-store, enhancing the shopping experience and potentially boosting consumer spending through personalised marketing and effective inventory management.

Cross-Border Payment Orchestration

Cross-border payments are financial transactions where the sender and receiver are based in different countries. This type of transaction involves transferring funds from one nation to another. For example, a transaction is domestic if a customer in France buys from a French company. However, it becomes a cross-border payment if a Spanish customer purchases services from a French business.

Trends in Cross-Border Payment Orchestration

Digital Transformation

The shift towards digital platforms in cross-border payment orchestration is a response to the demand for faster, more efficient transaction processes. The adoption of blockchain and other digital ledger technologies is a key part of this transformation. These technologies are valued for providing transparency and enhancing security in transactions. Their decentralised nature helps reduce the time and costs associated with traditional banking procedures, thereby streamlining cross-border payments.

Increased Demand for Real-Time Payments

The modern economy demands quickness and efficiency, reflected in the growing expectation for real-time payment processing. Consumers and businesses now seek instantaneous financial transactions. Financial institutions are thus compelled to upgrade their systems to speed up transaction times and ensure these transactions are reliable and consistent, meeting the needs of a global, fast-paced market.

Regulatory Compliance

As cross-border transactions become more common, adherence to diverse international regulations becomes increasingly important. This includes compliance with anti-money laundering laws and other financial regulations. Navigating these various legal frameworks and reporting requirements is a complex but necessary part of international financial operations to ensure legality and transparency in global financial interactions.

Integration of Advanced Technologies

Artificial intelligence (AI), machine learning, and big-data analytics are revolutionising the cross-border payment landscape. These technologies are being used to enhance the efficiency of payment systems, improve risk management, and offer personalised experiences to customers. Those algorithms can analyse vast amounts of data to detect fraud, predict market trends, and offer insights that lead to more informed decision-making.

Focus on Security and Fraud Prevention

With the rise in digital transactions comes an increased risk of cyber threats and fraud. Enhanced security measures, like multi-factor authentication and advanced encryption, are becoming standard practices to counter these risks. These measures are crucial in building consumer trust and ensuring the integrity of financial transactions in a digital age.

Rise of Fintech and Non-Banking Platforms

The landscape of cross-border payments is also witnessing the rise of fintech companies and non-banking platforms. These entities challenge traditional banking methods by offering innovative, flexible, and often more efficient payment solutions. Their approaches often focus on user experience, leveraging technology to offer services that are more accessible and user-friendly compared with traditional banking services.

Challenges in Cross-Border Transactions

Complex Regulatory Environments

One of the major challenges in cross-border transactions is navigating the complex regulatory environments of different countries. Each country has its own set of laws and regulations governing financial transactions, leading to higher costs and operational complexities for businesses engaged in cross-border trade.

Currency Fluctuations

Exchange rate volatility is a significant concern in cross-border transactions. Fluctuating currency values can greatly affect the cost-effectiveness of transactions, impacting the bottom line of businesses and the affordability for consumers. Managing this risk requires careful planning and often sophisticated financial instruments.

Payment Fraud and Security Risks

The cross-border nature of these transactions often makes them more susceptible to fraud and cyber-attacks. As a result, robust security protocols are essential to protect sensitive data and prevent unauthorised access to funds.

High Costs and Fees

Traditional cross-border payment methods can incur high transaction fees and unfavourable exchange rates. This makes transactions costly and can be a barrier to entry for smaller businesses and individuals looking to engage in international trade.

Infrastructure and Integration Issues

A significant challenge is ensuring compatibility and integration across different financial systems and technologies. This is particularly challenging in less developed markets, where the financial infrastructure may not be as advanced, leading to inefficiencies and potential errors.

Speed and Reliability

Achieving timely and reliable cross-border transactions can be difficult, especially given the varying processing speeds and network efficiencies in different countries. Delays in processing can affect cash flow and overall business operations, making speed and reliability crucial factors in choosing cross-border payment solutions.

Regional Analysis of Payment Orchestration Market

The payment orchestration platform market displays unique characteristics and growth patterns across different regions.

In North America, the market is distinguished by its leadership in the adoption of payment orchestration platforms. This is largely due to the maturity of the retail and e-commerce sectors in the region, combined with significant technological advancements. North America's market is further strengthened by a well-developed digital infrastructure and the presence of major industry players. These factors collectively contribute to enhancing the payment experience in the region.

Moving to Europe, the focus in this region is on integrating payment orchestration platforms across various industries. The aim is to improve payment efficiency and compliance, as well as to support a variety of payment methods. Europe's market growth is driven by a robust regulatory framework that promotes standardisation, and a diverse business landscape that facilitates collaborative efforts. This approach aids in fostering growth in the payment orchestration platform market across Europe.

In the Asia-Pacific region, there's a significant uptick in the growth of the payment orchestration market. This growth trajectory is propelled by the expansion of digital payments and increasing e-commerce activities. The adoption of advanced payment solutions is also a key factor. The region's rapid urbanisation, growing middle-class population, and governmental initiatives to promote digital payments further stimulate the demand for payment orchestration platforms.

Latin America's market is on an upward growth curve, with a keen interest in adopting payment orchestration platforms, especially in retail and e-commerce. This is part of a broader effort to enhance payment processes and accommodate a variety of payment methods. The market's growth is backed by economic development in the region, a rising consumer preference for digital payments, and investments in modernising the payment infrastructure.

Lastly, the Middle East and Africa are witnessing an increased adoption of payment orchestration platforms. This uptake is evident in sectors like hospitality, healthcare, and retail, driven by a regional focus on digital transformation and enhancing customer experiences. Governmental support for digitalisation, initiatives for smart-city projects, and the need for efficient payment management are key factors contributing to the growth of payment orchestration technology in these regions.

Mobile Payment Orchestration

Mobile payment orchestration plays a pivotal role in today's digital economy, largely due to the increasing prevalence of smartphones and the internet. Here are some key points highlighting its importance:

  1. Enhanced User Experience: By integrating different payment methods, such as credit cards, digital wallets, and bank transfers, mobile payment orchestration ensures a frictionless user experience. This convenience boosts customer satisfaction and loyalty.

  2. Increased Sales and Revenue: The ease of use of mobile payments can lead to increased sales, as customers are more likely to complete purchases without the hassle of traditional payment methods. This can significantly boost revenue for businesses.

  3. Global Reach and Accessibility: Mobile payments transcend geographical boundaries, allowing businesses to reach a global audience. They also provide accessibility to people who might not have access to traditional banking services.

  4. Security and Fraud Prevention: Mobile payment orchestration involves advanced security measures like encryption, tokenisation, and two-factor authentication, which reduce the risk of fraud and data breaches.

  5. Real-Time Data and Analytics: Businesses can track and analyse payment data in real time, enabling them to make informed decisions, understand consumer behaviour, and tailor their services accordingly.

  6. Cost-Effective and Time-Efficient: By streamlining payment processes, businesses can reduce operational costs and save time for themselves and their customers.

  7. Adaptability to Technological Advancements: Mobile payment orchestration can quickly adapt to emerging technologies, such as contactless payments and biometrics, ensuring that businesses remain at the forefront of innovation.

  8. Environmental Impact: Digital payments reduce the need for paper-based transactions, contributing to environmental sustainability.

  9. Regulatory Compliance: It ensures that transactions comply with various regional and international regulations, which is crucial for global businesses.

  10. Catering to a Mobile-First Population: With a growing number of consumers relying on mobile devices for various activities, including shopping, mobile payments are becoming an expectation rather than a luxury.

Who Uses Payment Orchestration?

  • E-commerce Businesses: These businesses need to handle various payment methods and currencies while providing a seamless customer experience. Payment orchestration can help them manage multiple payment gateways and processors efficiently.

  • Global Enterprises: For businesses operating in multiple countries, payment orchestration helps in dealing with different currencies, payment methods, and regulatory environments.

  • Subscription-Based Services: These services require efficient handling of recurring payments, and payment orchestration can simplify this process.

Customer Experience in Payment Orchestration

One of the primary benefits that payment orchestration offers is the diversification of payment options. Customers come with varied preferences for payment methods – credit cards, digital wallets, bank transfers, or newer forms of payment such as cryptocurrencies. Payment orchestration platforms integrate these numerous options seamlessly, ensuring no customer is turned away due to the lack of their preferred payment method. This inclusivity widens the customer base and instils a sense of being catered to, which is crucial to customer satisfaction.

In addition to variety, speed, and reliability in processing payments are equally critical. Customers expect quick and smooth transactions. Payment orchestration systems are adept at processing payments rapidly, reducing customers' time in checkout queues. Moreover, these systems are built with robust reliability, minimising transaction failures that can be a major source of customer frustration. By ensuring that payments are processed efficiently and reliably, businesses can significantly enhance the overall customer experience.

Another advantage of payment orchestration is its ability to personalise the payment experience. In the era of big data and advanced analytics, understanding customer preferences and behaviour is more accessible. Payment orchestration platforms can leverage this data to tailor the payment process to individual customers. For instance, if a customer frequently uses a specific payment method or shops from a particular region, the system can prioritise these options and make the checkout process more intuitive and less time-consuming. Personalisation in the payment process goes a long way in building customer loyalty, as it demonstrates a business's commitment to understanding and valuing its customers' preferences.

Payment Orchestration for Different Industries

Payment orchestration is increasingly important across various industries that engage in online transaction processing. In e-commerce and retail, for instance, it plays a crucial role by enhancing the management of multiple payment gateways, which is essential for online retailers and marketplaces to cater to a global customer base. Similarly, the travel and hospitality industry benefits greatly from payment orchestration, as it offers a range of multi-currency and payment method options, making it ideal for online travel agencies and hotel chains that deal with international clients.

In the context of subscription-based services, such as streaming platforms, software-as-a-service, and membership-based e-commerce, payment orchestration streamlines the recurring billing process. This simplification is crucial for maintaining customer satisfaction and operational efficiency. The gaming and entertainment industry also sees significant advantages from payment orchestration. It supports seamless in-game purchases and subscription models. Those purchases are vital for maintaining engagement and revenue in online gaming and entertainment platforms.

The healthcare and telemedicine sectors, which have seen a surge in online services, rely on payment orchestration to manage secure payment transactions for consultations and digital health services. This ensures patient confidentiality and compliance with healthcare payment regulations. Additionally, payment orchestration simplifies handling payments for tuition and course materials in education and online learning. This is particularly beneficial for educational institutions and e-learning platforms catering to various domestic and international students.

Financial services, including banks and fintech firms, leverage payment orchestration to efficiently handle cross-border transactions and manage multiple payment providers, a necessity in today's globalised economy. Lastly, non-profit organisations benefit from payment orchestration's ability to facilitate the receipt of donations through various channels and currencies, an essential feature for NGOs and charities that rely on contributions from a worldwide donor base.

Investment and Funding Trends in Payment Orchestration Market

Investments in the payment orchestration market are significantly impacting its growth and innovation. The growth is driven by factors such as the globalisation of businesses, the ongoing shift towards digitalisation and e-commerce, and the increasing use of smartphones and the internet.

The market is experiencing robust growth, particularly in the B2C segment, driven by the rising adoption of digital payments, including digital wallets and mobile banking. Investments in the payment orchestration market primarily focus on enhancing functionalities like risk management, advanced analytics, and reporting, especially using AI-powered centralised dashboards for business efficiency. Due to the growing number of small and medium-sized businesses worldwide, there is also a strong emphasis on meeting their needs. Numerous payment orchestration providers target this market.

One of the primary drivers of the payment orchestration platform market is the banking, financial services, and insurance segment, which is modernising traditional banking solutions. In this context, investments are expected to focus on payment security. Another key area of growth is in the retail and e-commerce sectors, where payment orchestration platforms are being used to streamline payment processes, enhance security, and offer a variety of payment options to customers.

Regulatory Landscape in Payment Orchestration

The regulatory landscape in payment orchestration is a complex and evolving area, influenced by the increasing globalisation of e-commerce and the expansion of businesses into different geographies. Payment orchestration platforms have emerged as a solution to manage diverse payment service providers, acquirers, payment gateways, banks, and value-added services like fraud technology through a unified software layer. These platforms allow for easier integration with multiple payment processors via a single API, streamlining the reconciliation and processing of customer data, and offering a holistic view of payment trends and data​​.

Security and Compliance in Payment Orchestration

The regulatory landscape for payment institutions and electronic money institutions varies. Regardless, it is imperative to navigate the rigorous demands of regulations like the EU's Strong Customer Authentication and the Payment Services Directive 2.

Security and compliance are also paramount in payment processing due to the sensitive nature of financial transactions. Payment orchestration platforms use advanced security protocols, such as encryption and comprehensive fraud detection measures, to safeguard sensitive payment data. They also help businesses navigate complex regulatory landscapes with confidence.

Best practices in this domain include:

  • Implementing robust security measures.

  • Ensuring regulatory compliance.

  • Optimising transaction routing to reduce costs.

  • Offering a variety of payment options to cater to diverse customer preferences.

Integrating multiple payment methods and providers through a single platform is crucial for cost reduction and operational efficiency. Intelligent routing based on criteria like cost, performance, and regulatory compliance helps optimise each transaction. At the same time, robust reporting and analytics tools provide insights into payment trends and customer behaviour​​​​.

Emerging Technologies in Payment Orchestration

The financial landscape is evolving rapidly. Payment orchestration is also becoming increasingly sophisticated due to these technological advancements. In particular, the integration of AI, blockchain, and other novel technologies into orchestration platforms is revolutionising the way transactions are processed, managed, and secured.

AI in Payment Orchestration

AI is essential in enhancing the efficiency and effectiveness of payment orchestration platforms. AI algorithms can analyse vast amounts of transaction data, identifying patterns and trends humans may overlook. This capability allows for:

  • Personalised Customer Experiences: AI enables platforms to offer personalised payment solutions by understanding customer spending habits and preferences, increasing customer satisfaction and loyalty.

  • Fraud Detection and Prevention: AI systems can quickly identify potentially fraudulent activities by analysing transaction data in real time. This early detection helps in mitigating risks and safeguarding both businesses and customers.

  • Optimised Payment Routing: AI can determine the most efficient routing for transactions, considering factors like transaction costs, success rates, and processing times. This optimisation can lead to cost savings and improved business transaction success rates.

Blockchain Technology in Payment Orchestration

Blockchain technology, renowned for its role in cryptocurrencies, brings a new dimension to payment orchestration through its inherent decentralisation, transparency, and security features.

  • Enhanced Security: The decentralised nature of blockchain ensures that transaction records are immutable and resistant to tampering, significantly reducing fraud risk.

  • Improved Transparency: Every transaction on a blockchain is recorded on a public ledger, providing unparalleled transparency. This feature is particularly beneficial for auditing and compliance purposes.

  • Smart Contracts: These self-executing contracts with the terms of the agreement directly written into code automate and streamline various processes, reducing the need for intermediaries and potentially lowering transaction costs.

Other Emerging Technologies

In addition to AI and blockchain, other emerging technologies are making significant impacts in the realm of payment orchestration:

  • Internet of Things (IoT): IoT devices can facilitate seamless payment processes. For example, smart cars could automatically pay for tolls or parking without human intervention.

  • Biometric Authentication: This technology enhances security by using unique biological characteristics, such as fingerprints or facial recognition, for user authentication during transactions.

  • 5G and Edge Computing: The advent of 5G networks and edge computing is expected to further enhance the speed and reliability of payment transactions, especially in mobile and contactless payments.

Challenges and Opportunities in Payment Orchestration

Payment orchestration represents a significant shift in how businesses manage and process online transactions. Despite its benefits, payment orchestration poses certain challenges for businesses, alongside numerous opportunities.

Key Challenges in Adopting Payment Orchestration

  1. Integration Complexity: Integrating a payment orchestration platform with existing systems can be complex, requiring substantial technical resources and expertise.

  2. Data Security and Compliance: Ensuring data security and compliance with regulations like GDPR and PCI DSS is crucial yet challenging, given the multiple payment channels and data points involved.

  3. Cost Implications: The initial setup and maintenance costs can be significant, particularly for small and medium-sized enterprises.

  4. Scalability Concerns: Businesses need to ensure that the payment orchestration solution can scale with their growth and handle increased transaction volumes without issues.

  5. Vendor Selection and Management: Choosing the right payment orchestration provider and managing multiple vendor relationships can be daunting, especially for businesses without extensive experience in this area.

  6. Customer Experience Impact: Balancing a seamless customer experience with the complexities of multiple payment methods and potential technical issues is a fine line.

Strategies for Overcoming Challenges and Maximising Opportunities

  1. Careful Planning and Partner Selection: Research and select a payment orchestration partner that aligns with your business needs, ensuring they offer the right balance of features, scalability, and support. 

  2. Investing in Security and Compliance: Prioritise solutions that offer robust security measures and are compliant with international standards to protect customer data and reduce the risk of breaches. 

  3. Focus on Customer Experience: Design the payment process to be as frictionless as possible, considering user interface and experience aspects to retain customers. 

  4. Scalability and Flexibility: Opt for solutions that offer scalability to grow with your business and the flexibility to integrate new payment methods as they emerge.

  5. Leveraging Data Insights: Use the data analytics capabilities of the payment orchestration platform to gain insights into customer behaviour, payment preferences, and potential areas for optimisation. 

  6. Continuous Monitoring and Optimisation: Regularly monitor the performance of your payment systems, making adjustments as needed to improve efficiency and reduce costs. 

  7. Training and Support: Ensure that your team is well-trained in using the payment orchestration platform and that you have access to reliable support from your provider. 

Market Growth Projections

The payment orchestration market is projected to reach $6 billion by 2030, with a compound annual growth rate of 23.2% from 2023 to 2030. This growth is driven by the increasing adoption of digital payments and cloud-based payment orchestration platform solutions. 

Future Outlook for Payment Orchestration Market

Businesses and stakeholders can capitalise on this growth by adapting to the changing landscape of digital payments. Some recommendations include:

  1. Embracing Technology and Digitalisation: With the growing use of smartphones and the internet, businesses should focus on integrating digital payment options to meet customer expectations.

  2. Expanding B2B and B2C Payment Options: As the B2B sector accounted for a significant share of the market in 2022 and the B2C segment is expected to register the fastest growth, businesses should focus on both these segments to maximise their reach.

  3. Investing in Cross-Border Transaction Capabilities: Given the growth of cross-border transaction functionality, businesses should invest in payment orchestration platforms that offer efficient international payment processing capabilities.

  4. Prioritising Security and Compliance: With rising concerns about data security and the evolving landscape of financial regulations, businesses must choose platforms that ensure secure and compliant transaction processing.

  5. Leveraging Advanced Analytics and AI: The advanced analytics and reporting segment is projected to proliferate. Businesses should consider platforms that provide AI-powered analytics for better decision-making and operational efficiency.

  6. Focusing on E-commerce and Retail: Given the expected rapid growth in the e-commerce segment, retail businesses should especially focus on adopting payment orchestration platforms to enhance customer experience and streamline payment processes.

  7. Adapting to Post-Pandemic Trends: The coronavirus pandemic accelerated the shift towards digital commerce. Businesses should continue to leverage digital payment solutions to cater to the new consumer behaviours that emerged during the pandemic.

  8. Building Partnerships and Collaborations: Companies should consider strategic partnerships and collaborations to develop innovative payment solutions and stay competitive.

Read about the future trends of payment orchestration here.

Payments Orchestration Solution

At APEXX, we offer a payment orchestration platform tailored for enterprise merchants. Our platform provides seamless integration with multiple components of the payment ecosystem. We connect with numerous acquiring banks and offer over 120 alternative payment methods, ensuring a global reach. 

Our key features include:

  • Intelligent routing to optimise transaction acceptance rates and minimise costs.

  • Acquirer agnosticism for flexible provider selection.

  • Consolidated reporting.

We specialise in helping businesses enter new markets, focusing on local processing to reduce fees and improve acceptance rates. For more detailed information, please visit our service page.

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